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WordPress Technical Support

WP Buffs
Part-time
Remote
Worldwide
Description

Hi! We're WP Buffs. Our team provides 24/7 WordPress website management that powers digital growth. That means maintenance services for serious website owners and white-label site management for agencies and freelancers.

What's most important is our mission: to create unforgettable experiences that positively impact every community we connect with.

If this inspires you to want to join a team that's obsessed with pursuing this every day, please read on.

Required experience:

This job is for accomplished WordPress developers. You don't need to be a senior developer with 20 years of experience, but you do need to know more than just how to make basic changes from the WordPress dashboard.

Advanced languages like JavaScript, React, etc is all good, although not required. Rest assured, we'll fully test and vet your skills during the interview process.

What's most important is we need WordPress developers who can tackle technical challenges and work alongside the rest of the technical team to overcome them.
  • PHP
  • HTML
  • CSS
  • Page builders (Elementor, Beaver Builder, Divi, etc)
  • WordPress theme editing & development
  • Fluent in written English
  • Ability to work alongside fellow developers to accomplish individual, and more importantly, team goals.
Preferred experience
  • JavaScript
  • Git
  • ManageWP
  • BlogVault
  • WordPress plugin development
  • Bilingual communication is a plus!
If you're confident in your WordPress development skills and can hold your own, you'll fit well into our already talented team!

Requirements

It's not just technical support skills you need to be a Buff. It's the right attitude with which you come to work with every day.
  • Practice radical transparency
  • Make decisions and own them
  • Take customer-focused action
  • Deliver exceptional results on-time
  • Double check all work for completeness and correctness
  • Lead by example
  • Always have the backs of other Buffs
If you're confident you can live and breath these values, you'll be a good fit for our team!

Benefits

Salary for this position is completely dependent on your experience, location, technical skills, how well you can help us tackle the outcomes for this position and the competencies you can display as a member of this team. This is something we're happy to discuss once you've gotten further along in the application process.

WP Buffs is a revenue-funded business, meaning we have to be selective with our spending. We cannot afford exorbitant salaries like massive, funded companies can. If you're looking for a big payday or a salary commensurate with a $100M+ company, you probably shouldn't apply because you'll be disappointed with our offer from a financial perspective. But if working remotely, joining a fantastic team, working on fun, challenging WordPress problems and coming to a place where your rate of learning will increase exponentially gets your blood pumping, we'd love you to apply.

Equal opportunity employer:

At WP Buffs, we don’t just accept difference β€” we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. WP Buffs is proud to be an equal opportunity workplace and is an affirmative action employer.

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

While this all sounds good, WP Buffs is run by humans. Sometimes biases are unconscious and hidden. Diversity programs and training might not work as expected. And good intentions are often inadequate. That's why we're always working to improve in this area and welcome an open dialogue. Email us anytime at careers@wpbuffs.com to help us be a better equal opportunity employer.

Getting your application noticed:

We receive 100s of applications for each position here at WP Buffs. Help yours stand out from the crowd with some advice from Kyle, Joe and Christie: How to effectively get hired in the WordPress space